Behavioral Health Billing
Billing for therapists, psychiatrists, and group practices who are tired of fighting for parity.
Time-based codes, authorization tracking, and telehealth modifiers — handled by a team that bills behavioral health every day.
▤Therapy office or clinician
Specialty Challenges
Behavioral health billing breaks in predictable places.
Time-based code accuracy
Session length must match the code billed; documentation gaps trigger downcoding or denials.
Authorization tracking
Payers cap visits; running out mid-treatment means unpaid sessions.
Telehealth modifiers
POS and modifier rules differ by payer and change frequently.
License-level credentialing
Each provider type enrolls differently; delays mean unbillable weeks.
Parity disputes
Behavioral benefits are often processed differently from medical benefits.
High patient balances
Recurring visits with copays add up; statements need care and clarity.
Common Denials
The reason codes we see most — and how we prevent them.
CO-197
Pre-authorization absent or exceeded
Auth tracker alerts before the visit cap is hit.
CO-4
Procedure inconsistent with modifier
Payer-specific telehealth modifier rules applied at scrub.
CO-16
Missing or invalid information
Front-end edits catch rendering-provider and NPI errors.
CO-11
Diagnosis inconsistent with procedure
Coder review of DSM-to-ICD mapping before submission.
Workflow
Built around sessions, not procedures.
1
Intake & eligibility
Behavioral benefits verified separately from medical.
2
Authorization
Obtained and tracked per treatment plan.
3
Session coding
Time-based codes checked against documentation.
4
Scrub & submit
Telehealth and license rules applied per payer.
5
Follow-up & patient balances
Worked weekly; patient statements sent on your schedule.
FAQ
Behavioral health billing questions
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