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Behavioral Health Billing

Billing for therapists, psychiatrists, and group practices who are tired of fighting for parity.

Time-based codes, authorization tracking, and telehealth modifiers — handled by a team that bills behavioral health every day.

▤Therapy office or clinician
Specialty Challenges

Behavioral health billing breaks in predictable places.

Time-based code accuracy

Session length must match the code billed; documentation gaps trigger downcoding or denials.

Authorization tracking

Payers cap visits; running out mid-treatment means unpaid sessions.

Telehealth modifiers

POS and modifier rules differ by payer and change frequently.

License-level credentialing

Each provider type enrolls differently; delays mean unbillable weeks.

Parity disputes

Behavioral benefits are often processed differently from medical benefits.

High patient balances

Recurring visits with copays add up; statements need care and clarity.

Common Denials

The reason codes we see most — and how we prevent them.

CO-197
Pre-authorization absent or exceeded
Auth tracker alerts before the visit cap is hit.
CO-4
Procedure inconsistent with modifier
Payer-specific telehealth modifier rules applied at scrub.
CO-16
Missing or invalid information
Front-end edits catch rendering-provider and NPI errors.
CO-11
Diagnosis inconsistent with procedure
Coder review of DSM-to-ICD mapping before submission.
Workflow

Built around sessions, not procedures.

1
Intake & eligibility
Behavioral benefits verified separately from medical.
2
Authorization
Obtained and tracked per treatment plan.
3
Session coding
Time-based codes checked against documentation.
4
Scrub & submit
Telehealth and license rules applied per payer.
5
Follow-up & patient balances
Worked weekly; patient statements sent on your schedule.
FAQ

Behavioral health billing questions

Do you bill for LCSWs, LPCs, and psychologists — not just psychiatrists?+
Yes. Credentialing and payer rules differ by license type, and we track them per provider.
How do you handle authorization limits?+
We track visits used against each authorization and alert your front desk before the limit is reached, so sessions are not delivered unpaid.
Can you bill telehealth sessions correctly across payers?+
Yes. Place-of-service and modifier requirements vary by payer and change often; we keep a payer-specific rule set and update it as policies shift.
What about group therapy and IOP billing?+
We support group, intensive outpatient, and partial hospitalization billing, including per-diem and bundled arrangements. Scope is confirmed during the audit.

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