AI Tools · Free to use

Two things our team does all day — now available to you, instantly.

Decode a denial in plain English or ask a revenue-cycle question. No sign-up. Please don't paste patient information.

Paste a denial

A CARC/RARC code (e.g. CO-197, N130), or the remark text from an EOB/ERA. Strip out patient names and IDs.

Try an example

CO-197CO-4CO-29CO-97

What you'll get back

—What the reason code actually means

—The most common root causes behind it

—Steps to correct and resubmit this claim

—The upstream process change that prevents it

Submit the form above and a specialist replies within one business day, or request the free audit for a full walkthrough.

Skip the wait → book the free audit

Hamdek RCM Assistant

Answers general revenue-cycle questions. Not legal, coding, or compliance advice.

Hi — I'm the Hamdek RCM Assistant. Ask me anything about medical billing, denials, A/R, credentialing, or what switching billing partners involves. Please don't share patient details.

What is a good denial rate?How do we switch billers without a claims gap?What does days in A/R actually measure?

Real Use Cases

What our billers reach for these tools ten times a day.

Both tools ship with production RCM knowledge baked in — payer rules, CPT/ICD conventions, timely-filing windows, appeal templates. Below are the day-to-day moments they solve.

USE CASE 01

Decode a mystery CARC

Front-desk hands you an ERA with CO-B15 and no one knows what to do. Paste it in — get the plain-English meaning, the three most common root causes, and the corrective action.

USE CASE 02

Prep a fresh biller

New AR rep, month one. Instead of a two-hour training, they ask the assistant "what does days in A/R mean, and how do I improve mine from 44 to 32?" — and get a walkthrough they can actually act on.

USE CASE 03

Second opinion on modifier use

"Should this be 25 or 59?" — get the NCCI logic, the payer-specific twists, and the audit risk of each option before you resubmit.

USE CASE 04

Draft the appeal skeleton

Ask the assistant for a first-level appeal outline for a specific denial reason. Get a structured letter template with the required elements — you fill in the clinical details.

USE CASE 05

Sanity-check a switch decision

"We're thinking of switching billers mid-year. What happens to claims in flight?" — get a straight answer on the transition mechanics before you take it to your owner.

USE CASE 06

Interpret a payer policy update

A commercial payer just posted a policy change on prior-auth for a service you run. Ask the assistant to explain what changed and what your intake team should now check.

Not Just ChatGPT In a Wrapper

Trained on RCM. Not on the entire internet.

A generic AI hallucinates on medical billing — invents CPT codes that don't exist, misquotes CMS rules, misses payer-specific behavior. Ours is different, and that difference matters.

Dimension

Generic AI (ChatGPT, Gemini)

Hamdek Care AI Tools

Knowledge source

Broad web + some medical content

CMS rules, CARC/RARC master, NCCI edits, payer bulletins

Data handling

Retained by default; PHI risk if pasted

No PHI accepted; inputs never train future models

Hallucination risk

High — will invent CPT codes and payer rules

Answers cite the CMS/payer document; if unknown, we say "unknown"

Human review

None

A Hamdek specialist follow-up on every submission within one business day

Cost

$20/mo per seat

Free, no sign-up

Who These Tools Are For

Two workflows, one toolset.

For the Practice Owner

Read the room before spending on tools.

See what real RCM tooling feels like. Before you approve a $50K/year platform buy, test-drive the operational level of the vendor pitching you.

Sanity-check consultant claims. Paste in a claim about your denial rate or A/R and ask the assistant to interpret it. If your consultant is spinning, you'll spot it.

Empower a lean team. One in-house biller with the assistant handles more than a two-person team without it. Multiply, don't hire.

For the Practice Admin / Manager

Answer harder questions faster.

No more Google spirals. Search "CO-197 medicare" and you get twelve blog posts of varying accuracy. Ask the decoder and you get one answer with the source.

Backup for training gaps. New hire on your billing team? They ping the assistant instead of interrupting a senior. Faster ramp, less senior fatigue.

Reduce reliance on tribal knowledge. If your top biller quits, half the answers walk with her. These tools capture the ambient knowledge that isn't in your SOP.

How We Handle Your Data

Free doesn't mean loose with your information.

No PHI accepted

Submissions are auto-scanned for common PHI patterns (patient names, DOBs, MRNs, SSNs). We block and warn before storing.

Nothing trains a future model

Your inputs are used to answer your question. They are not used to train, fine-tune, or improve any AI model — ours or anyone else's.

Encrypted end-to-end

TLS 1.3 in transit, AES-256 at rest, US-region storage. Full record of what you submitted is available on request — and deleted on request.

One important caveat: These tools provide general revenue-cycle information. They are not a substitute for a certified coder's judgment, legal counsel, or a compliance officer's review. When in doubt, run it past a human — ideally, book our free audit.